"Outstanding customer service, plus friendly staff: This is my third time visiting this hotel, I am so glad that I came back. I have to say, that all the staff, management and the owner were outstanding in making my stay fabulous! Nothing was too much to help me, being a disabled person in a wheelchair makes all the difference. I stayed in one of the refurbished rooms, which is fantastic. You have a really comfortable double bed, bathroom at a good level for me, TV with Freeview. Everything set out perfectly! Breakfast quality was excellent, piping hot and served with a smile. Thank you to all at the Bruce."